TRUST
We assume positive intent
We understand before being understood
We believe in people i.e. community, customers and employees
We empower people - staff and customers
RESPECT
We treat others as we would like to be treated - no matter their background
We will not be judged upon not making mistakes but the speed and quality with which we correct our mistakes
We want to have fun whilst being dead serious about our job and relation with customers and community
In order to treat people the same we need to treat people differently.
OPEN
We are honest and straightforward
We tell it as it is
We share our thoughts and knowledge
We encourage and facilitate collaboration
HUNGRY
We don't rest on our laurels and we never accept the status quo
With inspiration from community and customers, we keep developing and innovating products and processes
We want to do things better, best is next
We are ambitious in every sense
FRIENDLY
We take pride in delivering exceptional and personal customer service thus generating future sales
Happy employees are friendly employees and make customers smile
We want to build a long-lasting relationship with you