What we do in the role of data controllers

Umbraco is the data controller in many situations e.g.:

  • When we use a payroll system (name, address, social security number etc)

  • The office telephone list (we don’t have one, but if we had one…)

  • When we receive applications for jobs openings

  • Our service and support system

  • And many other situations


We are only allowed to register information provided that one of these are meet:

  • We have to if e.g. TAX authorities insists (and they have the law on their side) that we tell them how much money we pay any individual.

  • A valid and limited purpose e.g. registration of data in a support system

  • We have received consent to do so e.g. email marketing

Note that consent is not always necessary. The booking laws requires us to register data despite your perhaps not wanting us to do so. An employee can neither refuse us to register and share data with the tax authorities.

As a Data Controller we have reached out to all our Data Processors e.g. email marketing system, support system and received their Data Protection Agreement. An example of this is Zendesk that we use for support purposes. Here is a part of the DPA:

DPA from Zendesk

Example of the DPA from Zendesk



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One of the biggest benefits of using Umbraco is that the community is incredibly pro-active, extremely friendly and helpful.

Chances are that if you get an idea for something you would like to build in Umbraco, someone has already built it. So it is very likely that you can get good and friendly advice from someone from the Umbraco community on Our - just ask.

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