Let’s put it this way: Having an Umbraco support agreement is like having Einstein help you understand the physics behind the Big Bang.

With the Basic Support Plan you get a direct helpline to Umbraco HQ. This means that you can stop wasting time and frustration on looking for the answer elsewhere - get the correct answer here and the help to guide your project back on the right track.

Discover whether this support plan is suitable for your needs:


Plus 4 very handy Umbraco services and products.

The Basic Support Plan gives you full support for a single site, but the plan also includes:

  1. Bug Fix Warranty: If you find a bug in the core, let us know and we’ll have a look at it. Depending on the severity of the bug, we’ll have the bug fixed within a timely manner, making sure you can work in Umbraco in the smoothest and safest way.

  2. Five accounts for umbraco.tv: Step-by-step video tutorials so you can learn Umbraco best practises on your own time and at a pace that fits you. A great place to start and a great place to keep updating your Umbraco skill-set.

  3. Umbraco Forms: Making a sign-up form or a questionnaire on your site have never been simpler. Umbraco Forms is built into the Umbraco core making sure you don’t have to compromise on design or move visitors off your site.

  4. Umbraco Courier: Your site’s personal, clever, fast and strong courier. A courier that’ll make sure your deployment will be as stress-less and straight-forward as possible. Your developers will thank you.


Think this support plan might be something for you?

Have a talk with one of our friendly friend makers on the support team about your project’s specific needs and requirements, and we'll see if there's a match:

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