Contact us

Contact us by using the form below, or the chat function.

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I confirm that I have read and consent to my data being processed according to the Umbraco Privacy Policy which explains how Umbraco collects and processes personal data.*

Umbraco's Privacy Policy

Support is provided to our Umbraco Support customers, who can access support tickets from our support page. You can read more about Umbraco Support here.

You can always get in touch with Umbraco HQ by giving us a call or sending us an email.

Umbraco HQ

Umbraco A/S
Buchwaldsgade 35, 2. sal (second floor),
5000 Odense C
Denmark

Phone: +45 70 26 11 62

Email: contact@umbraco.com

Company Registration Number/cvr: 35866582

Umbraco US office

Umbraco,
2115 Rexford Rd
Suite 470
Charlotte, NC 28211
USA

Phone: (US) +1 704 242 2753

Mailing address for US check payments:
Umbraco, LLC
c/o Martin Dahlgaard Attorney P.C.
USA Denmark Law
228 Park Avenue S, Suite 300
New York, NY 10003
USA

Umbraco NL Office

Umbraco NL
Laan van Westroijen 6,
4003 AZ Tiel
Netherlands

Umbraco Office - Sweden

Klarabergsviadukten 63,
111 64, Stockholm
Sweden

Umbraco Office - Germany

Rödingsmarkt 9,
20459, Hamburg
Germany

Banking details Europe

Name of bank:
Nordea Bank Danmark A/S
Erhvervscenter Fyn
Vestre Stationsvej 7, 2, Postboks 189, 5000 Odense C.
www.nordea.dk

A/C no.: 2206 6890571822
SWIFT-code: NDEADKKK
IBAN-nr: DK3320006890571822

For accounts receivable and accounts payable, please contact accounts@umbraco.com

Banking details USA

Name of bank:
Nordea Bank Abp, New York Branch
1211 AVENUE OF THE AMERICAS, FLOOR 23,
NEW YORK

SWIFT-code: NDEAUS3N
ABA/Routing #: 026010786
Account #: 4226263001

Bank account owner details:
Umbraco LLC
2115 Rexford Rd, Suite 470
Charlotte NC 28211
United States

For accounts receivable and accounts payable, please contact accounts@umbraco.com

Supplier contact

As one of our suppliers, please send your questions/request/invoices to:

invoice@umbraco.com

Step-by-step guide for using the Chat function

1. Find the Chat icon: Look for the blue chat bubble in the bottom-right corner of the page.
2. Open the Chat Window: Click the chat bubble to open a small chat window.

Note: You can expand the chat window, but only after you’ve started creating a support ticket.
3. Enter your details: When you click on “Send us a message”, you’ll be prompted to enter:

Your email address

A short message (e.g., “I need help choosing the right Umbraco product”)
4. Start the conversation: After submitting your details, a chatbot will join the chat. Type your question to get started.

The chatbot may present you with options to help narrow down your issue.
5. Get more help if needed: If the chatbot can’t fully assist you, you’ll have the option to speak with a live support agent.
6. Close the chat: When you’re done, simply close the chat window.

- Note: You can close the chatbox at any time, the chat will remember your credentials from the first time, and you’ll be able to see earlier tickets. Furthermore, an email response will be sent to you if you close down the browser.