Third party suppliers

In the table below you'll find a list of the suppliers we use for our various products and services. Suppliers that through their system have access to our customer's/user's personal data as a sub-processor.   

For our suppliers inside Europe, we collect DPA (Data Protection Agreements) and their legal ground for processing data is based on the GDPR. Privacy Shield is used as the legal ground for processing data outside of EU.

 

Supplier	Function	Location of data center	Legal grounds for processing outside the EU
Within Europe
Microsoft Azure	Hosting of websites (Umbraco Cloud, Heartcore, Uno)	Netherlands	Within EU, so not relevant
e-conomic -Accounting software	ERP-system including daily bookkeeping, invoicing, handling of VAT	Netherlands	Within EU, so not relevant
ZoHo	Customer Relations Management (CRM)n	Netherlands & Ireland	Within EU, so not relevant
Outside EU
Zendesk	Ticket/mail customer support tool	US East (Northern Virginia), US West (Oregon)	Privacy Shield
Intercom	Chat support tool	US East (Northern Virginia), US West (Oregon)	Privacy Shield
Sendgrid	Email service for Umbraco Cloud	Herndon, VA, Las Vegas, NV Chicago, IL	Privacy Shield
Statuspage.io	Public service status page with operational information on systems and custom messages. You can subscribe to updates on the site.	US East (Northern Virginia), US West (Oregon)	Privacy Shield
SurveyMonkey	Polling and Feedback	USA	Privacy Shield
Delighted	To collect NPS from survey responses sent to users that engage on our support platforms.	US East (Northern Virginia)	Privacy Shield
Zoom	Webinar software	Netherlands (EU), Australia, US (NY and CA)	Privacy Shield
Cloudflare	Caches public traffic in local servers (CDN) for public traffic for Umbraco Cloud.	Global	Privacy Shield
GitHub	GIT repositories	EU & USA	Privacy Shield
Slack	Primarily Internal Communication tool, however, Gold Partners are invited in.	EU & USA	Privacy Shield