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Umbraco and GDPR III

Umbraco Cloud and GDPR - we need you to do 2 simple things.

Kim Sneum Madsen (1)
Written by Kim Sneum Madsen

May 25. The GDPR deadline is indeed getting closer. Like you, we, Umbraco, also need to get certain things sorted in order to be compliant- and we have even added some features in Umbraco to make it easier for you to comply with the new regulations as well. A lot of GDPR-ticks have already been made and as the deadline approaches, we are confident that we’ll achieve everything planned and necessary. Here’s the latest GDPR update, this time concerning all our current and future Umbraco Cloud clients:

General Data Protection Regulation (GDPR). Perhaps not the most inviting name but anyhow, it’s still on everyone’s lips - including ours.

We have previously shared with you our plan for what we need to do and following, what we have done on the products CMS and Forms. Check marks here ✔️✔️

Time has now come to share with you what we have done with Umbraco Cloud. 

We don’t know if Cloud customers store any personal data in their Umbraco Cloud solution. However we have decided to operate as if all do. So no tiered set-up with respect to this on Umbraco Cloud.

We have tried to make it simple, hence, there are only 2 things you need to do:

In order to live up to the GDPR requirements the following is required:


Our Cloud clients need to assign a technical contact - name and contact details.

Purpose being:

    • We need to be able to reach out to the client should a GDPR related issue happen.

    • We will also use this email address as a supplement to service our clients with service and support  communication - updates about Umbraco Cloud etc.

    • Sofie has made a simple guide on how to add your technical contact.


We have made a standard DPA enabling our clients to document that Umbraco as a Data Processor are GDPR compliant. You have most likely already seen a lot of other DPA’s so you know that they come in many forms and shapes. Please note that:

    • This DPA regulates all sites on Umbraco Cloud regardless of these being created before May 25th 2018.

    • All new projects/sites after May 25th 2018 will as per the GDPR rules require acceptance of this DPA. We will introduce a checkbox for that purpose.

    • The Data Processing Agreement is found here. It is possible to download it if you desire to do so.


This is it for now. But don’t worry, we have got a bit more exciting and necessary GDPR information to share as we get closer to the deadline.


In the meantime, keep yourself updated on our dedicated GDPR-page.

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