Umbraco
Partner since 2010

Customer Experiences that Drive Results

United States

DEFINITION 6 is a digital customer experience agency that leverages Technology, Analytics, and Content to create innovative solutions that drive results for brands. Together with their clients, they build stories that shatter expectations, advocate authenticity and celebrate brands.

About DEFINITION 6

DEFINITION 6 was the first Gold Certified Umbraco Partner in North America, which gives us a unique perspective on leveraging this very capable platform to build engaging experiences across all screen sizes that are tightly integrated with business critical back end systems (ecommerce, product and service catalogs and data, rich media, third party content sources, and more) including mobile web and responsive design solutions.

Definition 6 developer working

What we deliver

DEFINITION 6 is a customer experience agency that has been helping brands connect with consumers in a measured and optimized manner for over 20 years. We leverage our deep capabilities across technology, analytics and content to deliver results. At heart, we are consultants that not only identify opportunities, but we use our analytics prowess to forecast or predict the impact that we can have on your business as we work with you, our clients, to improve efforts related to customer experience. We operate at scale across our core competencies.

Our content team produces over 2500 pieces of content per month - our technology team burns over 10,000 development hours per month with team members on-shore, near-shore and off-shore and our analytics team analyzes and optimizes over 100m customer interactions per month so we have scale that allows us to move quickly and get things done.

Glass wall with writings on it - people sitting in a meeting behind

Awards and contributions

Throughout the 23-year history of our company DEFINITION 6 has been recognized with more than 200 awards including but not limited to: Telly's, Clio/Clio Sports, Cannes Lions, Emmy's, Webby's, Promax BDA's and the first ever Primetime Emmy for User Experience in Visual Design. 

Two golden figurines.