The CMS landscape has been changing over the years...
For starters, we’ve seen consolidations among the older players, who are expanding with acquisitions enabling them to broaden their offering from only CMS to include and serve a broader set of customer needs.
Secondly (and this is not breaking news), content is not enough for a company to claim that they offer a digital experience for their audience. Tools catering to interactions and transactions are needed to have a digital experience (DX).
Thirdly, we’ve witnessed an explosion of vendors in the MarTech landscape with more and more players entering the mix, offering more and more granular tools and solutions specific to an industry or niche. This trend is expected to continue, and as a result, we will see an increase in the sheer number and specialization of MarTech tools available.
Fourthly, we have seen that the need for speed is increasing. Short time to market has been and will be even more crucial for organizations to cater to their customers’ needs. Digital business and digital transactions with users and customers - especially Direct To Consumers (D2C) - have exploded during the pandemic, along with personalization and omnichannel data and content streams. This highlights that the importance and expectations of software are growing, and will inevitably continue to grow.
Our answer to these changes is introducing what we call Composable DXP.