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Information to previous Uno customers

As of March 28, 2022, Umbraco Uno has been retired as a product

On March 28th, 2022, we send out an email to all project owners and technical contacts of Uno projects with the following information: 

Umbraco Uno has been retired as a product - your site(s) is safe

As of today, March 28, 2022, we have officially retired Umbraco Uno as a product. In relation to the new Vision for Umbraco, we’re taking Uno off the shelves to focus on our three main offerings: Umbraco CMS, Umbraco Cloud, and Umbraco Heartcore. 

We’re writing to you because you currently have a paid project/website on Umbraco Uno and we want you to be aware that we have a plan for your website(s). 

What will happen to my Uno website(s)?

Your website(s) is running and works like you’re used to - and will continue to do so. 

It has been very important to us to find a good way forward for you as a current Uno customer and that is why we first and foremost want to inform you that your site(s) is still up and running. 

Within the next 2-3 months, your Uno website(s) will be moved to an Umbraco Cloud project and upgraded to run Umbraco version 8.18 and you’ll stay on the same pricing plan as you are now with Umbraco Uno. 

Umbraco 8.18 is a Long Term Supported version which means you’ll get automatic bug and security fixes until February 2025. The updates are rolled out automatically on Umbraco Cloud which means you do not have to do anything to stay safe and up to date.

There is no action for you to take regarding the move - we’ll make sure everything happens safely and smoothly for you.

When will the move happen?

Within the upcoming months, we will send you an email with details regarding when this move will take place. During the move, your website(s) will do a restart in order for the upgrade to Umbraco 8.18 to take place which will cause brief downtime of your site. We advise you not to work on content on the day of the move until the move has been completed.

Once the move has happened, we will notify you and your website and the backoffice will look and works as you’re used to. 

What will change?

The biggest change is that with a regular Umbraco Cloud setup, you will have access to the project code thus, get the possibility to customize your project through the code. 

The move also opens up for other Umbraco Cloud-specific features that you can choose to take advantage of if you want (find the feature list for each plan here).

What will stay the same

The widgets and features you already know from Umbraco Uno are still available which means you can still add and edit the content on your site as you’re used to.

In short, when you log into the backoffice of your project, the content setup will look and work as you’re used to. And if you want to take things further with custom code, this is now possible. 

What if I want to create more Umbraco websites?

In Umbraco Cloud, you can spin up new projects with a click of a button. These projects will, unlike Uno, need custom code development in order for you to build the exact digital experience you want. 

Please be aware that there is legal copyright on the Uno code, which means you’re not allowed to copy the code from your current Uno project(s) and this also applies after the project has been moved.

To get you going with new Umbraco Cloud projects and custom code, we have gathered a few tips below including free training: 

Who can help me with custom code? 

If you’re not a developer yourself and haven’t worked with Umbraco code before, we suggest you seek help from an experienced Umbraco developer. 

If you don’t have one on your team, we recommend teaming up with one of our many talented Gold Partners who all have years of experience with Umbraco projects and will be able to provide you with the solution you want - reach out to us and we’ll make sure you get in contact with a skilled partner. 

If you or a developer from your team want to dive into the code yourself, we recommend you make yourself familiar with the documentation on Our Umbraco or go on our official Umbraco training courses to level up your Umbraco skillset. In fact, we’ll offer you a free training course to get you off on the right foot: 

Get the best start with your new Umbraco Cloud setup

To help you with your new Umbraco Cloud setup, we’re offering you 1 free seat at either the Umbraco Cloud training course or the Umbraco Fundamentals course (value of €1050).
On the Umbraco Cloud course, you’ll learn how to take advantage of Umbraco Cloud’s built-in workflows and features that are now available for your project. By the end of the course, you will have a full understanding of best practices, and how to best utilize the features that Umbraco Cloud has to offer.

On the Umbraco Fundamentals course, you’ll learn how to create complete projects in Umbraco by following the latest best practices. By the end of this course, you will demonstrate a solid working knowledge of the Umbraco CMS, and be able to take advantage of Umbraco’s built-in functionality in your day-to-day work. 

The Fundamentals course is not based on the same setup as you’re used to in Uno, however, it provides a great overview of the basic functionality in Umbraco CMS, making it the perfect starting point if you are looking to build more Umbraco websites. 

Make your pick of one of the above courses, find the date that suits you from the training schedule, and reach out to before April 30th, 2022 to get the free seat. 

We are aware that a change like this can come as a surprise. We want to reassure you that we believe that the move to a regular Umbraco Cloud project fits both you who are happy with how your website is working now as well as you who want to do more.

If you have any further questions, feel free to reach out to us at


Why have we discontinued Umbraco Uno?

We have retired Umbraco Uno as a product. We have done this because we want to focus on our three main offerings in the coming years: Umbraco CMS, Umbraco Cloud, and Umbraco Heartcore, as we believe these products serve the true power of Umbraco - the great editing experience and full developer flexibility.

Existing Uno customers have been informed directly via email, and we’ve made sure that all Uno websites continue to run and continue to be safe and up to date until EOL for Umbraco 8 in 2025.

Umbraco Uno has served two purposes - as a site-builder and as an example site.

Uno as a site builder has not been in high demand. The vast majority of customers have continued to build websites from scratch often through skilled Umbraco partners or aided by community or custom-built starter kits. Instead of maintaining something that is already catered for in the Umbraco community, we will work towards making it easier and faster to get up and running with a new website in Umbraco Cloud.

As a demo site, Uno was excellent. It really showed the great editing experience that Umbraco can provide and showed a great example of something you could build with Umbraco. We want to make sure that there is still a great way to demonstrate this to potential customers, and we are building a new example site to demo current features and upcoming ones as they are developed.

Keep yourself updated on the progress on this in future Product Updates blog posts

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