Starter
Recommended for
Sites with low complexity and low traffic with no need for support or SLAs from Umbraco.
Cloud Features
Extra environments
Development environment
€30/month
Staging environment
Not included
Advanced features
Basic authentication (live environment)
Not included
Custom certificate
Not included
Detailed logging
Not included
Prioritized resources
Prioritized Cloud computing
Not included
Prioritized database performance
Not included
Hosting SLA
Not included
Umbraco Cloud Platform Support
Forum
Included
Chat
Business hours
Umbraco CMS Support
Forum
Included
Chat
Not included
Ticket
Not included
Hyper Care
Not included
Code Review
Not included
Architectural Advising
Not included
Usage limits
Content nodes
500
Pageviews per month
50000
Media storage
5 GB
Bandwidth per month
50 GB
Standard
Recommended for
Business sites who demand an SLA and have a team of developers working on a project.
Cloud Features
Extra environments
Staging environment
€50/month
Advanced features
Basic authentication (live environment)
Included
Custom certificate
Not included
Detailed logging
Not included
Prioritized resources
Prioritized Cloud computing
Standard
Prioritized database performance
Standard
Hosting SLA
99,9 %
Umbraco Cloud Platform Support
Forum
Included
Chat
Business hours
Umbraco CMS Support
Forum
Included
Chat
Not included
Ticket
Not included
Hyper Care
Not included
Code Review
Not included
Architectural Advising
Not included
Usage limits
Content nodes
2500
Pageviews per month
250000
Media storage
50 GB
Bandwidth per month
300 GB
Professional
Recommended for
Large scale business sites with high media and content volumes and support needs.
Cloud Features
Extra environments
Staging environment
Free
Advanced features
Basic authentication (live environment)
Included
Custom certificate
Included
Detailed logging
Included
Prioritized resources
Prioritized Cloud computing
Premium
Prioritized database performance
Premium
Hosting SLA
99,9 %
Umbraco Cloud Platform Support
Forum
Included
Chat
Business hours
Umbraco CMS Support
Forum
Included
Chat
Business hours
Ticket
Business hours
Hyper Care
Not included
Code Review
Not included
Architectural Advising
Not included
Usage limits
Content nodes
7500
Pageviews per month
750000
Media storage
500 GB
Bandwidth per month
1000 GB
Enterprise
Recommended for
Sites with high demands for response times, performance and availability.
Cloud Features
Extra environments
Staging environment
Free
Advanced features
Basic authentication (live environment)
Included
Custom certificate
Included
Detailed logging
Included
Prioritized resources
Prioritized Cloud computing
Premium / Dedicated
Prioritized database performance
Premium / Dedicated
Hosting SLA
99,95 %
Umbraco Cloud Platform Support
Forum
Included
Chat
24/7
Umbraco CMS Support
Forum
Included
Chat
24/7
Ticket
24/7
Hyper Care
Included
Code Review
Included
Architectural Advising
Included
Usage limits
Content nodes
Unlimited
Pageviews per month
Unlimited
Media storage
Custom
Bandwidth per month
Custom
Custom domains
Custom
Do you want a test drive?
Get a real peek under the hood before buying with a 14-day free trial (no credit card required). All you need to do is fill out a bit of info and we’ll have a project ready for you in less than 2 minutes.
Once you're convinced that Umbraco Cloud is right for you, you can upgrade to a paid plan and keep all the work you've done in your trial.
And if you choose not to upgrade? Then there's no hard feelings and we of course won't charge you a single cent.
The Umbraco Cloud Features:
Automated upgrades
In Umbraco Cloud, automatic upgrades mean you'll always have the latest features and necessary security fixes making your work simpler, worry-free and more delightful. We keep your sites up to date with the latest patch release of Umbraco CMS - automatically (such as 8.4.X).
For what is called minor upgrades (such as 8.X.0) and major upgrades (such as X.0.0), it is required to test the site in a second environment. When ready, you upgrade the live environment with a single click. Note that this requires that you have at least two environments. If you are on a starter plan, you can buy a development environment and test the upgrades on that before deploying to your live site.
Upgrades are tested on clones of real customer sites before being rolled out. Read all about the magic behind the automatic upgrades here.
ContentFlow
ContentFlow saves you time and allows you to iterate faster. Now developers and editors can work in parallel, without the risk of version control.
We take care of deploying all your site updates, whether it’s new code, new content, or new media.
Developers can deploy from their local site to the Umbraco Cloud site, rollback to a previous version or even sync content down from Live.
Meanwhile, content editors can continually transfer their updates without ever needing to leave the beautiful Umbraco backoffice.
Unlimited team members
With a single-click invitation, you can quickly establish your team with flexible roles, permissions and project access. Perfect for managing your team, working with external contributors or giving clients access to review, test and provide feedback along the way!
The Umbraco Cloud portal allows your team to see progress unfolding real-time enabling true collaboration!
Automatic TLS Certificate and HTTPS
Secure sites shouldn’t be a paid add-on. In Umbraco Cloud, it comes as a standard in your hosting solution. Many hosting providers ask for an extra fee to keep your sites' TLS certificates up to date - we won't. Via Cloudflare, we make sure to keep your site's HTTPS lock a reassuring green colour for your visitors. Learn more about Automatic TLS Certificate and HTTPS
Baselines
The fail-safe Baselines feature means you can reuse project components from a master site with one-click rather than repetitive setup. Save time (and sanity!) from the tedious tasks of project creation, whilst letting Baselines ensure consistency and quality across every new site created! Best of all, new features or updates will be rolled out across all sites automatically. Share the love! Read how the Danish Football Association and their clubs use Baselines here.
One plan per site
If you’re on a Starter or Pro plan, it’s as simple as that: one plan, one site. That doesn’t mean you’re limited to one site - you are of course welcome to buy as many plans as you need and we’ve even made sure that it’s easy for you to keep an overview of all your Umbraco Cloud sites in the Cloud Portal. With an Enterprise agreement we can offer you flexible amounts of sites, based on your specific needs.
Umbraco Forms
Forms building should be easy so all Umbraco Cloud plans come with Umbraco Forms included and ready to use. Save money on development as your editors become empowered to create robust forms with no technical knowledge required. Whether it's a simple contact form or an advanced multi-step questionnaire that integrates with 3rd party services - it'll be a breeze and a huge saving to your project costs. Learn more about Umbraco Forms here.
Umbraco TV
With Umbraco you are never on your own. We've thrown in an Umbraco TV subscription so you get immediate access to online self-paced tutorials for training and troubleshooting. Let us help you get it right first time with best practices delivered directly from Umbraco HQ. New tutorials are continually added so Umbraco TV will always be a fresh and valuable teaching! Check out Umbraco.tv.
Flexible environments
All plans come with a Live environment which you can connect to your local machine and off you go! Depending on your workflow, you may need more environments and our plans include the option to purchase one extra environment than what is included in the plan you are currently on so you can adapt and change as needed.
Umbraco Cloud Platform Support
With Umbraco Cloud Platform Support you are not left alone when working on the Umbraco Cloud platform. From the very first time you log in to Umbraco Cloud, a smiling face will pop-up from the chat-box in the bottom right corner. They are our Umbraco Cloud Support Hero's - famous for being super helpful, knowledgeable and extremely friendly and their most honourable quest; making sure you have a great experience with Cloud. So don’t hold back - any Umbraco Cloud related questions and they’re there for you ❤️
Prioritized Cloud Computing
Umbraco Cloud offers Prioritized Cloud Computing to Standard, Professional and Enterprise customers at two levels: Standard and Premium. With Prioritized Cloud Computing your website will have increased CPU bandwidth, allowing for more complex operations and spikes without operational challenges in the shared hosting environment of Umbraco Cloud.
The Standard level offers increased CPU bandwidth and prioritises your website over any websites hosted on the starter plan. The Standard level also guarantees a limited number of website restarts plus automatic dedicated resources should your website preempt the available bandwidth, in which case we reach out to you directly to resolve the situation.
The Premium level offers additional CPU bandwidth and takes priority over the Standard level. With Premium Cloud Computing you are guaranteed a maximum of one website restart plus automatic dedicated resources should your website preempt the available bandwidth, in which case we reach out to you directly to resolve the situation.
Prioritized Database Performance
Umbraco Cloud offers Prioritized Database Performance to Standard, Professional and Enterprise customers at two levels: Standard and Premium. With Prioritized Database Performance your website will have a higher database bandwidth available for intensive database background jobs or increased performance requirements for the website.
With Standard performance, you are guaranteed a minimum of 2x bandwidth compared to a starter plan. With Premium performance, you are guaranteed a minimum of 5x bandwidth compared to a starter plan.
Guaranteed Uptime (Pro & Enterprise)
Umbraco Cloud uses the proven and solid foundation of Microsoft Azure to give your site’s the best of infrastructure, performance and security. Your sites have multiple safety nets so one point of failure does not see your site go down. See the technical infrastructure here. Plus, all Umbraco Cloud sites benefit from the highest standards of privacy and data security under which Azure is governed, and fall under the EU Data Protection Directive.
Full Support (Pro & Enterprise)
Full support basically means that we are there for you regarding all Umbraco-related aspects, issues and questions throughout your project. In practise, this means that you are granted access to both our Umbraco Cloud Support Team as well as direct access to our Umbraco Core Support Team; a team ready to provide dedicated troubleshooting through our ticket service. This level of support is giving to all Professional and Enterprise Cloud projects; projects that are business critical, hence, in the need of full backing of the entire Umbraco HQ Support Team.
Guaranteed response time on Support (Pro and Enterprise)
With a guaranteed response time on support you’re sure that we will get back to you - you’re not left alone, no matter how big or small issue or question you might have. We guarantee that we’ll get back to you within 12-hours during business hours. However, our average response time is significantly lower, so you won’t have to wait long to hear from us. The guaranteed response time for Enterprise customers is significantly lower ranging from 2-8 hours based upon agreement, severity level and needs.
Hyper Care - book a personal backup-team of experts (Enterprise only).
Need extra reassurance when you finally click the “Launch” button on that big, business critical project? With Hyper Care you’re able to book experts from Umbraco HQ to stand by, making sure everything goes as smoothly as possible. If there’s an issue, we’ll be on it ASAP. Extend your team for the important launch - just in case - and be able to celebrate in style and afterwards, sleep like a baby. Hyper Care is exclusively offered to our Enterprise customers.
Code Review (Enterprise only)
They say a problem shared is a problem halved, right? So if you encounter an issue that your team are struggling to resolve, contact us and we’ll review your code to add suggestions and insight of our own. A fresh pair of eyes may just save your team spending more time (and happiness!) on chasing their tails. Learn more about our Code Review.
Architectural Advising (Enterprise only)
We believe it is cheaper, better and more fun to prevent a problem than to repair it. So if you're starting a new project and you could really use some advice, contact us to get an expert from Umbraco HQ to personally assist, make suggestions, problem solve and ensure best practice. Not only will the quality of your project benefit but you and your team get to learn from and collaborate with the best - how cool is that?! Learn more about Architectural Advising.
Custom certificates
Umbraco Cloud includes free and automated certificates out of the box in all plans with Umbraco Latch. This gives you zero-config HTTPS for all your websites without any added cost or needs to buy an external certificate.
Additionally, the Professional and Enterprise plans enable you to install a custom certificate, giving you full flexibility of how you configure secure traffic for your website.
Custom Domains
A custom domain is any combination of the domain name and top-level domain (e.g. umbraco.com, umbraco.dk and codegarden20.com). The number of available custom domain configurations depends on on the plan you select; Starter: 3, Standard: 10, Professional: 50. Subdomains do not count towards custom domains, but the maximum total domain configurations is 100.
Frequently Asked Questions
How many websites use Umbraco?
Umbraco is used by over 500,000 active websites worldwide and is used to build all sorts of projects - small and large, public and private.
Can I try Umbraco Cloud before deciding?
It's always nice and reassuring to try things out before you go all-in - we get that. There are several ways for you to do a bit of research.
Here are our top 3 recommendations (all are free):
What happens after my 14-day free trial?
When the 14-day trial runs out - and you didn't choose to upgrade to a paid plan - then we will close your trial project and after 30 days we will delete it completely.
And don't worry - you won't be stuck with a subscription at the end. You'll only pay if you decide to upgrade your trial to a paid plan.
What technical skills are required to work with Umbraco Cloud?
If you've already got Umbraco developers on your team, there's no need to worry.
The Umbraco Cloud features are less technical but do require some understanding of how deployment, upgrading, member management etc. works.
And then you, of course, have to find out how all of this works in Umbraco Cloud in order to take full advantage of it all.
This is why Umbraco Cloud training is included in this offer. After completing the training course, you, or one from your team, will be able to master your way around the Umbraco Cloud Portal and all its time-saving features and functionalities.
Where can I see the terms and conditions?
You can see the terms and conditions for the paid Umbraco plans here.
You can find the terms and conditions for our SaaS products (Cloud, Heartcore and Uno) here.
How does Umbraco handle privacy and GDPR?
At Umbraco we care a lot about privacy - both for you and your users. When GDPR was enforced, we made improvements to ensure full compliance and to make it simpler for you to handle. You can get more info about Umbraco and GDPR here.
Trusted by friendly professionals around the world
JP McAveney Loves reliable hosting and seamless integration
Technical Director, The Scylla Group
''We chose Umbraco Cloud for its speed and flexibility. Beyond fast, reliable hosting, Umbraco Cloud gives our team seamless integration across multiple environments, so we are poised for rapid, continuous improvements as the site evolves.''
Lee Austin Loves having peace of mind
Managing Director, L33
''The best recommendation our clients give Umbraco Cloud, is that they never notice any downtime and they never notice the automatic security updates. Everything is covered and that gives them great peace of mind.''
Leon Lindeberg (and his dog) Loves that everyone wins
System Developer, Webmind
''It is just a big win for everyone. Editors are contented because their workflow is simpler, customers are pleased because development is cheaper and sites are solid. I am just delighted. I think even my dog is more satisfied as I come home with a smile because I have had such a great day easily collaborating with teams in the environments, had fun and helpful chats with the support team and can sleep soundly knowing that the sites are stable.''