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Partner since 2016

Big thinking made real.

For ambitious brands, who want to grow.

Established in 2004, true is a Bristol-based multi award-winning, full-service digital marketing agency and founding Umbraco Platinum Partner. We are a team of over 35 creative, marketing and technical specialists who help our clients profit from the limitless possibilities of well-planned and perfectly executed digital marketing solutions. We create work that is true to our clients’ needs, their customers’ needs and true to our own expectations. We’ve helped start-ups to become market leaders, created campaigns that have helped clients out-perform their sector and digitally transformed bricks and mortar businesses.

We’re an agency that delivers long-term strategic growth through immediate and impactful brand experiences, marketing communications and digital products.

We have been the chosen digital partner for a wide range of clients including Aardman, UK Sport, St Austell, Fullers Brewery, npower, Cambridge Weight Plan, Furniture Village, Sustrans, The Mall at Cribbs Causeway, Viridor, TCMM Shutter Group, Bristol Energy and many more.

From marketing to product experience, we help clients transform the way they interact with their audiences to fully realise their opportunities for growth.


What we do

  • Planning & strategy - we'll help you design your roadmap for growth.
  • Effectiveness, measurement & optimisation - we'll help you to identify, measure and capitalise on opportunities to increase the effectiveness of your marketing and digital products.
  • Marketing comms - we'll find the best ways to drive additional custom, leads or footfall to your business.
  • Experience design - we'll help you engage with your customers to test their experience of your brand and fulfil its true potential.
  • Platforms, products & technology -we'll help choose and build the right digital products to fulfil your ambitions. 

Visit site

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The skills we use

  • Strategy - combining the latest insights, trends & data we identify opportunities for growth. 
  • UX - including research, journey planning and user-focused solution design.
  • Technology - we have a development team certified in a range of leading platforms and systems.
  • Creative - including digital design, campaign development, copywriting and video content production. 
  • Search, social & media - specialists in SEO, PPC, social and traditional media planning.  
  • Analysis & optimisation - From Google Analytics to tailor-made measurement systems and dashboards, we'll help you establish the right KPIs, monitor and maximise performance. 
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Awards and contributions

  • Umbraco Platinum Partner, Contributing Partner, award-winner and MVP
  • Google Partner
  • IPA Partner 
  • IPA Effectiveness Accredited 2021-23
  • Best Responsible Digital Engagement with Kids - The Drum Awards for Digital Industries 2021
  • Website of the Day - CSS Design Awards 
  • Webby Honoree for Corporate Communications websites
  • Honourable Mention



  • Digital Strategy
  • eCommerce
  • Headless CMS
  • SEO
  • Umbraco Cloud


  • B2B
  • Energy & utilities
  • Retail
  • Sport
  • Tourism & hospitality


true, 1st Floor Royal London Buildings
42-46 Baldwin Street

Loved by developers, used by thousands around the world!

One of the biggest benefits of using Umbraco is that we have the friendliest Open Source community on this planet. A community that's incredibly pro-active, extremely talented and helpful.

If you get an idea for something you would like to build in Umbraco, chances are that someone has already built it. And if you have a question, are looking for documentation or need friendly advice, go ahead and ask on the community forums.