Big thinking made real.
Established in 2004, true is a Bristol-based, multi-award-winning digital product agency and founding Umbraco Platinum Partner. We are a team of over 35 strategic, creative and technical specialists who help our clients profit from the limitless possibilities of well-planned and perfectly executed digital marketing solutions. We create work that is true to our clients’ needs, their customers’ needs and true to our own expectations. We’ve helped start-ups to become market leaders and transformed bricks and mortar businesses into ecommerce leaders.
We have been the chosen digital partner for a wide range of clients, including Aardman, UK Sport, St Austell, Hunter Douglas, Newmarket Holidays, Fullers Brewery, Cribbs, Viridor, TCMM Shutter Group, npower, Furniture Village and many more.
From marketing to product experience, we help clients transform the way they interact with their audiences to fully realise their opportunities for growth.
Sector
- Food & beverages
- Tourism & hospitality
- Energy & utilities
- Finance
- B2B
Skills
- Composable (MACH)
- DXP & Personalization
- Design Systems
- Inclusive UX
- GEO/AI Discovery
Awards & Contributions
Contributing Partner
This badge recognizes partners who go beyond the requirements for becoming a partner by actively giving back to the Umbraco project. To earn this status, partners must contribute "agency time" toward the community through activities like core pull requests, package development, event organizing, or creating open-source documentation.
What we do
Planning & strategy - we'll help you design your roadmap for growth.
Effectiveness, measurement & optimisation - we'll help you to identify, measure and capitalise on opportunities to increase the effectiveness of your digital products.
Experience design - we'll help you engage with your customers to test their experience of your brand and fulfil its true potential.
Platforms, products & technology -we'll help choose and build the right digital products to fulfil your ambitions.
The skills we use
Strategy - combining the latest insights, trends & data we identify opportunities for growth.
UX - including research, journey planning and user-focused solution design.
Technology - we have a development team certified in a range of leading platforms and systems.
Creative - including digital design, campaign development, copywriting and video content production.
Search - specialists in GEO and SEO.
Analysis & optimisation - From Google Analytics to tailor-made measurement systems and dashboards, we'll help you establish the right KPIs, monitor and maximise performance.
Awards and contributions
Umbraco Platinum Partner, Contributing Partner, award-winner and MVP
DMA, Digital Impact and BIMA award winners 2024
Website of the Day - CSS Design Awards
Webby Honoree for Corporate Communications websites
Cases by true digital
St Austell Brewery
Aardman
• Average session duration has increased by 86% • 15% increase in the average number of sessions per user • Social traffic has doubled • Social visitors are staying on the site for 78% longer
TCMM Shutter Group
Step into TCMM Shutter Group's success story with Umbraco Commerce at its core. Check out how Umbraco Commerce seamlessly integrated processes, making TCMM a trailblazer in the competitive UK and US shutters market.
Newmarket Holidays
By implementing a headless, composable Umbraco platform, Newmarket Holidays transformed its digital experience to better showcase story-led travel content. The Umbraco solution combines flexibility with a scalable architecture, im…
Dyneema
The project transitioned Dyneema® to a flexible Umbraco CMS, replacing a fragmented digital presence with a high-performance, component-based storytelling platform. This architectural shift ensures the brand can scale its digital …
Viridor
Viridor's move to Umbraco and a component-based solution has empowered the brand to deliver sophisticated storytelling and B2B engagement while significantly reducing operational overhead and environmental impact.
