United States  |  Gold Partner

Enterprise Grade. Independent Energy.

true. A digital product agency.

Established in 2004, true is a Bristol-based, multi-award-winning digital product agency and founding Umbraco Platinum Partner. We are a team of strategic, creative and technical specialists who help our clients profit from the limitless possibilities of well-planned and perfectly executed digital marketing solutions. We create work that is true to our clients’ needs, their customers’ needs and true to our own expectations. We’ve helped start-ups to become market leaders and transformed bricks and mortar businesses into ecommerce leaders.

We partner with large organisations to deliver high performance digital products at pace, driving long-term growth and immediate impact. We've been the chosen digital partner for a wide range of clients, including Aardman, UK Sport, St Austell, Hunter Douglas, Newmarket Holidays, Fullers Brewery, Cribbs, Viridor, TCMM Shutter Group, npower, Furniture Village and many more.

From marketing to product experience, we help clients transform the way they interact with their audiences to fully realise their opportunities.

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Sector
  • Food & beverages
  • Tourism & hospitality
  • Energy & utilities
  • Finance
  • B2B
Skills
  • Composable (MACH)
  • DXP & Personalization
  • Design Systems
  • Inclusive UX
  • GEO/AI Discovery

What we do

  • Planning & strategy - we'll help you design your roadmap for growth.

  • Effectiveness, measurement & optimisation - we'll help you to identify, measure and capitalise on opportunities to increase the effectiveness of your digital products.

  • Experience design - we'll help you engage with your customers to test their experience of your brand and fulfil its true potential.

  • Platforms, products & technology -we'll help choose and build the right digital products to fulfil your ambitions. 

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Colorful geometric icons in a grid: four-leaf, arrows, diamond X, stacked crescents, octagon pattern, and checkmark.
Collage of website mockups, including “Dinner Dinner Diner… Batman!” and “FULL OF CHARACTER” with an aardman-style scene

The skills we use

  • Strategy - bringing clarity to complexity, combining the latest insights, trends & data we identify opportunities for growth. 

  • UX - including research, journey planning and user-focused solution design.

  • Technology - we have a development team certified in a range of leading platforms and systems, building scalable and secure platforms for the future.

  • Creative - including digital design, campaign development, copywriting and video content production. 

  • Search - specialists in GEO and SEO.

  • Analysis & optimisation - From Google Analytics to tailor-made measurement systems and dashboards, we'll help you establish the right KPIs, monitor and maximise performance. 

Awards and contributions

  • Umbraco Platinum Partner, Contributing Partner, award-winner and MVP

  • DMA, Digital Impact and BIMA award winners 2024

  • Website of the Day - CSS Design Awards 

  • Best B2B Website -Ecommerce awards 2026

  • Webby Honoree for Corporate Communications websites

Awards display with “Digital Impact Awards 2024” sign and drum-shaped award reading “The Drum Awards”