Rock Solid Knowledge is an official Umbraco Gold Partner and Umbraco Contributing Partner, specialising in secure content management solutions for web and mobile
About Rock Solid Knowledge
Founded in 2009, Rock Solid Knowledge is a web and mobile development company with advanced technical expertise. We are official Umbraco Gold Partners and Contributing Gold Partners, dedicated to best practice, process and performance for your Umbraco websites. Our dedicated team of developers deliver the entire project life-cycle, including: specification, design, development and delivery. Security is key for all our websites. We are official European Support Partners to IdentityServer, the number one open source single sign-on solution for .NET.
How can we help you?
We can help you and your Umbraco website deliver content to your websites, apps, intranets, e-commerce and more. Host your websites on Umbraco Cloud or Microsoft Azure with one our dedicated security packages. Keep me safe: Let us keep your Umbraco website safe and secure with the latest security patches and releases. Keep me current: All the benefits of Keep me safe with the added benefit of up-to-date Umbraco upgrades and the latest features. Call us on +44 333 939 8119
Awards and contributions
• Official Umbraco Gold Partner since 2017
• Umbraco Contributing Gold Partner 2020
• Emma Garland: Umbraco MVP and Umbraco Certified Master
• Karl Tynan: Umbraco Certified Developer
• Regular host of umBristol, the Bristol Umbraco user group
• Official partner of Umbraco Spark 2020
• Attendees and speakers at community events: Codegarden, Umbraco UK Festival, Umbraco Spark and CODECABIN
Skills
- Architecture
- DevOps
- Integrations
- Security
- Support
Sectors
- B2B
- Energy & utilities
- Information technology
- Professional services
- Public sector & charity
Address
C2 Vantage Office Park, Old Gloucester Road,Bristol, BS16 1GW
- Website: https://www.rocksolidknowledge.com
- Phone: +44 333 939 8119
- Email: sales@rocksolidknowledge.com
Cases by Rock Solid Knowledge
AimHappy Pro for Garden Games
Garden Games is an eCommerce company that sells and manufactures outdoor games and sports equipment via two online shops. Their employees interact with customers using the Zendesk helpdesk system, historically spending a lot of time answering simple or repetitive queries. Garden Games felt that a machine powered by artificial intelligence (AI) could answer these frequent requests. Rock Solid Knowledge coined this solution a “helper bot”, whose task was to understand and automatically reply to help desk tickets. The helper bot has now been named AimHappy Pro. AimHappy Pro works out the crux of the request, finds more information, and automatically returns a user-friendly, tailored reply. This allows employees to focus more on complex and creative tasks. Get the full scoop 👇
