Starter
Recommended for
Sites with low complexity and low traffic with no need for support or SLAs from Umbraco.
Uno Features
Custom Code
Not available
Development environment
Not available
Staging environment
Not available
Advanced features
Basic authentication
Not included
Custom certificate
Not available
Prioritized resources
Prioritized Cloud computing
Not included
Prioritized database performance
Not included
Hosting SLA
Not included
Umbraco Uno Platform Support
Forum
Included
Chat
Business hours
Umbraco CMS Support
Forum
Included
Chat
Not included
Ticket
Not included
Hyper Care
Not included
Usage limits
Content nodes
500
Pageviews per month
50000
Media storage
5 GB
Bandwidth per month
50 GB
Standard
Recommended for
Business sites who demand an SLA and have a team of developers working on a project.
Uno Features
Custom Code
Available
Development environment
Free
Staging environment
€50/month
Advanced features
Basic authentication
Included
Custom certificate
Not available
Prioritized resources
Prioritized Cloud computing
Standard
Prioritized database performance
Standard
Hosting SLA
99,9 %
Umbraco Uno Platform Support
Forum
Included
Chat
Business hours
Umbraco CMS Support
Forum
Included
Chat
Not included
Ticket
Not included
Hyper Care
Not included
Usage limits
Content nodes
2500
Pageviews per month
250000
Media storage
50 GB
Bandwidth per month
300 GB
Professional
Recommended for
Large scale business sites with high media and content volumes and support needs.
Uno Features
Custom Code
Available
Development environment
Free
Staging environment
Free
Advanced features
Basic authentication
Included
Custom certificate
Available
Prioritized resources
Prioritized Cloud computing
Premium
Prioritized database performance
Premium
Hosting SLA
99,9 %
Umbraco Uno Platform Support
Forum
Included
Chat
Business hours
Umbraco CMS Support
Forum
Included
Chat
Business hours
Ticket
Business hours
Hyper Care
Not included
Usage limits
Content nodes
7500
Pageviews per month
750000
Media storage
500 GB
Bandwidth per month
1000 GB
Enterprise
Recommended for
Sites with high demands for response times, performance and availability.
Uno Features
Custom Code
Available
Development environment
Free
Staging environment
Free
Advanced features
Basic authentication
Included
Custom certificate
Available
Prioritized resources
Prioritized Cloud computing
Premium / Dedicated
Prioritized database performance
Premium / Dedicated
Hosting SLA
99,95 %
Umbraco Uno Platform Support
Forum
Included
Chat
24/7
Umbraco CMS Support
Forum
Included
Chat
24/7
Ticket
24/7
Hyper Care
Included
Usage limits
Content nodes
Unlimited
Pageviews per month
Unlimited
Media storage
Custom
Bandwidth per month
Custom
Custom domains
Custom
The Umbraco Uno Features:
Automated upgrades
In Umbraco Uno, automatic upgrades mean you'll always have the latest features and necessary security fixes, making your work simpler, worry-free and more delightful. We keep your sites up to date with both latest minor and patch releases of Umbraco CMS which basically means you never have to do a manual upgrade of your site.
Support for automated minor upgrades is unique for Umbraco Uno compared to regular Umbraco Cloud where it requires manual interaction. If you decide to enable Custom Code in Uno, please read the "Automated upgrade and Custom Code".
Automated upgrades and Custom Code
To ensure a smooth and safe upgrade when larger features and implementations are made available in Uno, it becomes your responsibility to upgrade your site after having enabled Custom Code - but don’t worry, we’ve, of course, made the upgrade process in Uno as straightforward as possible for you.
What about patch releases? They are still rolled out to your site automatically, meaning you can feel reassured your site always has the latest bug and security fixes without you lifting a finger.
Uno Themes
Uno Themes are included for all Umbraco Uno plans. This allows you to start out with a fully functional website that you can tailor to your needs and customize with your own content, layout and media.
Create your new company website, campaign sites or any other site you need without writing a single line of code.
Uno Widgets
Build your pages from pre-made widgets and customize and arrange them as you please. The widgets are the building blocks of your site and can be put together just how you please.
Widgets allow you to easily insert and arrange things such as text, images, videos, maps and much more with only a few clicks.
Custom Code
You’ve got your site up and running. Things are going great and you’ve reached a stage where you want to take your site to the next level. No problem.
When enabling Custom Code you get access to Git repositories as well as the Settings and Package sections in the backoffice, empowering you to bring more flexibility and customization options to your Uno project.
Custom Code can be enabled for the Development/Staging environments on the Standard, Professional and Enterprise plans.
Umbraco Uno Platform Support
With Umbraco Uno Platform Support you are not left alone when working on the Umbraco Uno platform. From the very first time you log in to Umbraco Uno, a smiling face will pop-up from the chat-box in the bottom right corner. They are our Umbraco Cloud Support Hero's - famous for being super helpful, knowledgeable and extremely friendly and their most honourable quest; making sure you have a great experience with Cloud. So don’t hold back - any Umbraco Uno related questions and they’re there for you ❤️
One plan per site
If you’re on a Starter or Pro plan, it’s as simple as that: one plan, one site. That doesn’t mean you’re limited to one site - you are of course welcome to buy as many plans as you need and we’ve even made sure that it’s easy for you to keep an overview of all your Umbraco Uno sites in the Cloud Portal. With an Enterprise agreement we can offer you flexible amounts of sites, based on your specific needs.
HTTPS with Umbraco Latch
Secure sites shouldn’t be a paid add-on - In Umbraco Uno it comes as a standard in your hosting solution. Many hosting providers ask for an extra fee to keep your sites' TLS certificates up to date - we won't. Via Cloudflare, we make sure to keep your site's HTTPS lock a reassuring green colour for your visitors. Learn more about Automatic TLS Certificate and HTTPS.
Umbraco Forms
Forms building should be easy so all Umbraco Uno plans come with Umbraco Forms included and ready to use. Save money on development as your editors become empowered to create robust forms with no technical knowledge required. Whether it's a simple contact form or an advanced multi-step questionnaire that integrates with 3rd party services - it'll be a breeze and a huge saving to your project costs. Learn more about Umbraco Forms here.
Custom Domains
A custom domain is any combination of the domain name and top-level domain (e.g. umbraco.com, umbraco.dk and codegarden20.com). The number of available custom domain configurations depends on on the plan you select; Starter: 3, Standard: 10, Professional: 50. Subdomains do not count towards custom domains, but the maximum total domain configurations is 100.
Prioritized Cloud Computing
Umbraco Uno offers Prioritized Cloud Computing to Standard, Professional and Enterprise customers at two levels: Standard and Premium. With Prioritized Cloud Computing your website will have increased CPU bandwidth, allowing for more complex operations and spikes without operational challenges in the shared hosting environment of Umbraco Cloud.
The Standard level offers increased CPU bandwidth and prioritizes your website over any websites hosted on the starter plan. The Standard level also guarantees a limited number of website restarts plus automatic dedicated resources should your website preempt the available bandwidth, in which case we reach out to you directly to resolve the situation.
The Premium level offers additional CPU bandwidth and takes priority over the Standard level. With Premium Cloud Computing you are guaranteed a maximum of one website restart plus automatic dedicated resources should your website preempt the available bandwidth, in which case we reach out to you directly to resolve the situation.
Umbraco TV
With Umbraco you are never on your own. We've thrown in an Umbraco TV subscription so you get immediate access to online self-paced tutorials for training and troubleshooting. Let us help you get it right first time with best practices delivered directly from Umbraco HQ. New tutorials are continually added so Umbraco TV will always be a fresh and valuable teaching! Check out Umbraco.tv.
Guaranteed Uptime (Pro & Enterprise)
Umbraco Cloud, including Umbraco Uno, uses the proven and solid foundation of Microsoft Azure to give your site’s the best of infrastructure, performance and security. Your sites have multiple safety nets so one point of failure does not see your site go down. See the technical infrastructure here. Plus, all Umbraco Cloud sites benefit from the highest standards of privacy and data security under which Azure is governed, and fall under the EU Data Protection Directive.
Prioritized Database Performance
Umbraco Uno offers Prioritized Database Performance to Standard, Professional and Enterprise customers at two levels: Standard and Premium. With Prioritized Database Performance your website will have a higher database bandwidth available for intensive database background jobs or increased performance requirements for the website.
With Standard performance, you are guaranteed a minimum of 2x bandwidth compared to a starter plan. With Premium performance, you are guaranteed a minimum of 5x bandwidth compared to a starter plan.
Guaranteed response time on Support (Pro and Enterprise)
With a guaranteed response time on support you’re sure that we will get back to you - you’re not left alone, no matter how big or small issue or question you might have. We guarantee that we’ll get back to you within 12-hours during business hours. However, our average response time is significantly lower, so you won’t have to wait long to hear from us. The guaranteed response time for Enterprise customers is significantly lower ranging from 2-8 hours based upon agreement, severity level and needs.
Full Support (Pro & Enterprise)
Full support basically means that we are there for you regarding all Umbraco-related aspects, issues and questions throughout your project. In practise, this means that you are granted access to both our Umbraco Cloud/Uno Support Team as well as direct access to our Umbraco Core Support Team; a team ready to provide dedicated troubleshooting through our ticket service. This level of support is giving to all Professional and Enterprise Cloud projects; projects that are business critical, hence, in the need of full backing of the entire Umbraco HQ Support Team.
Custom certificates
Umbraco Cloud includes free and automated certificates out of the box in all plans with Umbraco Latch. This gives you zero-config HTTPS for all your websites without any added cost or needs to buy an external certificate.
Additionally, the Professional and Enterprise plans enable you to install a custom certificate, giving you full flexibility of how you configure secure traffic for your website.
Hyper Care - book a personal backup-team of experts (Enterprise only).
Need extra reassurance when you finally click the “Launch” button on that big, business critical project? With Hyper Care you’re able to book experts from Umbraco HQ to stand by, making sure everything goes as smoothly as possible. If there’s an issue, we’ll be on it ASAP. Extend your team for the important launch - just in case - and be able to celebrate in style and afterwards, sleep like a baby. Hyper Care is exclusively offered to our Enterprise customers.