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Umbraco Heartcore - Frequently Asked Questions

Need more info on Umbraco Heartcore? Look no further!

Can I try Umbraco Heartcore before I buy?

Yes, you can take a free 14 day trial. The trial lets you test most of the functionality in Heartcore.

Remember that since Umbraco Heartcore is a headless CMS, it comes without a presentation layer. So to get you started quickly, we have created a NodeJS client library and a .NET client library in GitHub, where you will also find a sample site and code samples.

Try Umbraco Heartcore


What do you need to know? me if you want to jump to technical questions


Well first and foremost, Umbraco Heartcore is a content management system that is easy and intuitive to use.

But it's loved by both developers and content editors because it does a lot more for usability than being just a data management tool.

The surrounding services like media library, image service, CDN and content delivery platform add a lot to the complete package - to create the well-rounded service that you get with Umbraco Heartcore.

Heartcore is built on the experience and feedback that comes from Umbraco's long history as an open source CMS.

This experience has led us to create a friendly backend and flexible editing experience - loved by both developers and content editors. 

With Heartcore we truly put the Management in Content Management System while also providing you with the features you need to distribute your content across websites, apps, screens and devices.


Umbraco Heartcore is automatically kept up to date - so you can rest assured that you are always on the latest, most secure version of Heartcore.

See details and features for each pricing plan on our Heartcore pricing page.


Glad you asked! You can check out all of the features compiled on the Umbraco Heartcore features page.

The Azure Data Center where Umbraco Heartcore data is hosted is currently based in the West Europe region under EU data privacy guidelines. Data is cached by Cloudflare, which operates globally. You can find more information about this on the Trust Center.

The answer is that Heartcore is more than just a headless CMS. It's a managed platform that adds a lot of extra functionality on top of the CMS to help developers and editors deliver delightful digital experiences to your users:

  • An updated and secure Backoffice, so you don't have to spend time on patches and security fixes
  • API managed by us so you don't have yet another codebase to worry about
  • Hosting and CDN is included to provide you with a secure place for your content that guarantees low latency when displayed worldwide
  • GraphQL and Preview API already included, to ensure high performance in your solution and give your editors an even greater experience. 

The technical questions


You can essentially use anything that supports HTTP, which means most! We have extensive API Documentation, so it should be easy to get started.

In terms of Client Libraries, we have a .NET Core and a NodeJS library available making it extra easy to get started with these two programming languages (C# and Javascript).

Umbraco Heartcore is hosted in the Cloud, but you can send content to on premise projects.

Umbraco Heartcore is powered by Azure, and Cloudflare powers the content delivery network (CDN)

Yes! This is possible with webhooks. You can setup webhooks for Save, Delete and Publish events and you can filter by Document Types to trigger events for Content of a specific type. See the Umbraco Heartcore documentation for more information.


Published Content is exposed via the Content Delivery API and is public by default. It is easy to set up the Content Delivery API to require authentication through the Umbraco Backoffice in the “Headless” section.

When Creating, Updating, Deleting things like Content and Media you use the Content Management API, which is protected by default. See the Umbraco Heartcore documentation for more information.

You can authenticate using oAuth or an API-Key.

API Keys are created through the backoffice, and many keys can be created for each user. You can choose to set an expiration date for the API Keys you create or create keys that live forever - and an API Key can always be revoked.

Read more about how to do this in the API documentation for Umbraco Heartcore.

Yes! You can add multiple environments - depending on your Umbraco Heartcore plan. Check out the Heartcore pricing page for more details. 

Custom code is not currently available with Umbraco Heartcore, but we're keeping an open mind. 

Have a suggestion or some ideas about this? Please let us know!

Unfortunately, this isn't a possibility on our Cloud platforms. However, our development team are working hard on some super authentication improvements, which will in turn open up new possibilities.

You can read more about this on the blog and keep tabs on releases on our product roadmap.

See it for yourself

Give Heartcore a try

Still have questions?

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One of the biggest benefits of using Umbraco is that we have the friendliest Open Source community on this planet. A community that's incredibly pro-active, extremely talented and helpful.

If you get an idea for something you would like to build in Umbraco, chances are that someone has already built it. And if you have a question, are looking for documentation or need friendly advice, go ahead and ask on the community forums.

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