Umbraco Heartcore Background V2 01

Heartcore Features

Everything you can expect from Umbraco Heartcore

Umbraco Heartcore comes jam-packed with tons of intuitive features that make life easy for you; whether you're a developer, an editor, or a project or business owner!

Technical features

Webhooks

React to content changes right away.

Webhooks makes it possible to easily integrate the content inside your headless solution to push those changes to other systems. You push instead of pulling your data.

That means reduced data usage, so your content can be seen with anyone regardless of their limits.

User roles

Control who has access to what in a project. The first user role has access to everything, but with extra user roles and granular permissions, you can control exactly which type of access you want to give all other users.

In this way you can, for example, create a user role called “e-commerce editors” and set up permissions so that users with this role, can only edit and save content in your webshop.

Umbraco Forms

Whether you need a simple contact form in your solution or an advanced multi-step questionnaire, it'll be a breeze with Umbraco Forms.

Umbraco Forms is an add-on that’s purchasable for the core Umbraco CMS which comes free with Umbraco Heartcore. Collect the data you need without having to move visitor data off your solution, compromise on design or worry about integration with 3rd party services.

It’s a simpler, more streamlined and user friendly way to collect the data you need.

Platform support

No matter which plan you choose, you will always have access to platform support.

This is to help you with platform issues that don't involve coding and development. For example: how to invite users into your projects, how to manage environments in the administration portal, questions regarding your plans etc.

(pssst...the chat is available in the project administration portal when you are logged in to your Umbraco Heartcore account)

Content Delivery Network (CDN)

The CDN is powered by Cloudflare, so you can present content faster.

That means your content can be:

  • located in multiple centers in the world
  • replicated in multiple data centers
  • located in a center near you
  • distributed locally 

...without you having to do anything at all.

Your frontend will have guaranteed accessibility, and your customers will love the speedy loading times. 

Forum Support

When you are using Umbraco Heartcore and any other Umbraco products, you also become part of one of the worlds largest and friendliest developer communities. The forum - Our Umbraco - is filled with over 200k developers just like you, and is the perfect place to ask for advice, share ideas and pick up some nice tips on how to work with Umbraco.

You can even find Umbraco events, meetups and developers from all over the world - to right on your doorstep. 

GraphQL

GraphQL is an open-source data query and manipulation language that communicates between the client application and the Umbraco Heartcore server.

It’s like a modern alternative to REST APIs, but with selective data retrieval, from multiple levels, all with a single endpoint API.

Read more about GraphQL on Umbraco Heartcore

Configurable Preview API

In Umbraco Heartcore, the Preview API is 1:1 with the Content Delivery API, which means that it can be swapped out for previewed content. 

In the spirit of Headless, the Preview API is fully configurable in terms of how and where you want it to be

And it's in your coding language. 

Read more about what you can do with Preview API

Editor-friendly features

Language variants

A side-by-side editing mode, support for mandatory languages and support for publishing only your selected languages make it easy to work with multiple languages in Umbraco Heartcore.

Umbraco Forms

Whether you need a simple contact form in your solution or an advanced multi-step questionnaire, it'll be a breeze with Umbraco Forms.

Umbraco Forms is an add-on that’s purchasable for the core Umbraco CMS which comes free with Umbraco Heartcore. Collect the data you need without having to move visitor data off your solution, compromise on design or worry about integration with 3rd party services.

It’s a simpler, more streamlined and user friendly way to collect the data you need.

Preview functionality

Preview your content, just like it was a traditional CMS. 

You should see how good your content looks before it's published, and in Umbraco Heartcore you can be sure you've got all you need to make your frontend(s) shine.

See how the preview functionality works

Scheduled publishing

How about going on holiday knowing that your site will update itself with new content? It's a dream for sure, but it's not that far off!

Thanks to scheduled publishing you can prepare news, content pieces, and campaigns ahead of time. All you have to do is tell Umbraco what date and time the content should go live - and if necessary, when it should be removed.

'Infinite Editing'

Integrated workflows that keep you from losing track of your context, and keeping you in your flow. No interruptions here. These workflows that have been designed to help you create better content, a lot faster.  

Commercial features

Platform support

No matter which plan you choose, you will always have access to platform support.

This is to help you with platform issues that don't involve coding and development. For example: how to invite users into your projects, how to manage environments in the administration portal, questions regarding your plans etc.

(pssst...the chat is available in the project administration portal when you are logged in to your Umbraco Heartcore account)

Support straight to your inbox

It’s super simple to submit a support ticket: Sign in on Umbraco.com and submit it through your registered support profile. After that, you just have to wait for the *ping*- sound as the answer is sent straight to your personal inbox.

No need to keep pressing F5 or revisit your profile; you can simply get on with other tasks knowing that we will get back to you.

24/7 coverage and Issue Escalation

As an Umbraco Enterprise customer you get special treatment: our best SLA, our highest priority and attention, and the ability to escalate an issue based on the level of its severity.

Your Enterprise support plan will be built to fit your business' and sites’ specific needs and demands, so you can be sure that we’re here when you need us to be.

Individual onboarding program

As members of the Professional or Enterprise plans, you will be contacted and invited to take advantage of our official onboarding program. In the program, you will be guided through everything the plan offers and made sure you know you're clued up on using benefits to their full extent. The onboarding program is your personal welcome to Umbraco Heartcore and to all the included support.

Support response time SLA

With a support SLA (included in Professional and Enterprise plans) not only do you get full support straight from Umbraco, but you have a guaranteed response time as noted in writing. 

We guarantee that we’ll get back to you within 24-hours during business hours. However, our average response time is significantly lower, so you won’t have to wait long to hear from us. Response time for Umbraco Enterprise customers is usually 8 hours but is agreed upon based on needs.

Dedicated Service Responsible

With the Professional and Enterprise plans, you will be assigned a dedicated service responsible, which means that you will always have someone you can call or write an email to. Your very own friendly Umbraco buddy, if you will.

Try out all the features for 14 days - for free!

With the free, non-committal trial of Umbraco Heartcore, you've got 14 days of free reign to see the features in action. 

Get your free Umbraco Heartcore trial

Loved by developers, used by thousands around the world!

One of the biggest benefits of using Umbraco is that we have the friendliest Open Source community on this planet. A community that's incredibly pro-active, extremely talented and helpful.

If you get an idea for something you would like to build in Umbraco, chances are that someone has already built it. And if you have a question, are looking for documentation or need friendly advise, go ahead and ask the Umbraco community on Our.

Number of active installs
502567
Number of active members in the community
221745
Known free Umbraco packages available
1211

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